Privacy Policy

Privacy Policy
Effective Date: March 15, 2026

Mountain Heights Property Management LLC, “Company,” “we,” “our,” or “us,” respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our websites or interact with our services.

This policy applies to:
www.mountainheightspropertymanagement.com
www.mtnheightspm.com

  1. Information We Collect

Information You Provide Directly
When you submit a form, contact us, or interact with our website, we may collect:

  • Name
  • Email address
  • Phone number

Additional Information for Clients
Once you become a tenant or property owner client, we may collect additional information through our property management systems, including but not limited to:

  • Identification information
  • Employment and income details
  • Financial or payment information

This additional data is collected and processed through secure third-party platforms.

Automatically Collected Information
We may collect information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

  1. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support
  • Communicate with you about services, properties, or updates
  • Process applications and manage tenant or owner relationships
  • Send email and text communications when you have provided consent
  • Improve our website and services
  1. SMS Communication and Consent

By providing your phone number through our website, forms, or other communication channels, you expressly consent to receive text messages from Mountain Heights Property Management LLC.

These messages may include responses to inquiries, service updates, appointment reminders, and account-related notifications.

Message and data rates may apply.

Consent is not a condition of purchase or service.

You may opt out at any time by replying STOP. For help, reply HELP or contact us at admin@mtnheightspm.com or 801-900-6955.

We do not sell, rent, or share SMS opt-in data with third parties for marketing purposes.

  1. Third-Party Services

We use trusted third-party providers to operate our business, including Buildium.

Buildium is used to process rental applications, run background and credit checks, and manage tenant and owner accounts. Information submitted through Buildium is governed by their policies.

We may also use third-party tools for:

  • Website analytics
  • Marketing and communication services

These providers only receive the information necessary to perform their services.

  1. Sharing of Information

We do not sell your personal information.

We may share your information when necessary to operate our business, including with:

  • Property owners
  • Maintenance vendors and contractors
  • Screening providers
  • Service providers assisting with operations

All sharing is limited to what is necessary to provide our services.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Understand user behavior
  • Support marketing efforts

You can adjust your browser settings to refuse cookies. Some features of the site may not function properly if cookies are disabled.

  1. Email Communications

We may send email communications related to your inquiry or services. You may opt out of marketing emails at any time by following the unsubscribe instructions included in the message.

  1. Data Retention

We retain personal information for up to 5 years after a tenant or owner relationship ends, unless a longer retention period is required by law.

  1. Data Security

We take reasonable measures to protect your information. Data is stored on secure systems, including protected Google Drive servers and trusted third-party platforms.

While we take steps to secure your data, no method of transmission or storage is completely secure.

  1. Your Rights

You may request to:

  • Access the personal information we have about you
  • Correct inaccurate information
  • Request deletion of your information, where applicable

To make a request, contact us using the information below.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

  1. Contact Information

Mountain Heights Property Management LLC
7135 S Highland Dr, Ste 102
Cottonwood Heights, UT 84121

Email: admin@mtnheightspm.com
Phone: 801-900-6955